1 Introduction

This document explains how the PAWLUXE store ("we", "us") collects your personal data when you visit or purchase from our website, and how we use, protect, and let you control it. By using the store, you agree to the practices described here.

2 Information We Collect

• Information you provide: name, email, phone number, shipping and billing address, given when you place an order or contact support.
• Payment information: we never store your card details on our servers; payments are processed directly by a licensed provider under their own policies. All prices and transactions on our store are in US Dollars (USD).
• Automatic information: IP address, browser and device type, pages visited, and referral source, collected via cookies and analytics tools such as Google Analytics and Meta Pixel.

3 How We Use Your Data

• Processing, fulfilling, and shipping your order, and communicating about it.
• Responding to your questions and support requests within 24–48 business hours.
• Sending marketing updates and offers only with your consent — you may unsubscribe anytime via the link in any email.
• Improving the store experience, analyzing performance, and preventing fraud.

4 Who We Share Data With

We never sell your data to third parties. We may share it only with:

• Shipping partners and suppliers to fulfill and deliver your order internationally to customers worldwide.
• Payment gateway providers to process payment securely.
• Marketing and analytics tools (email, advertising, visitor analysis), limited to what's necessary.
• When required by law or to protect our legal rights.

5 Cookies

We use cookies to remember your cart and preferences, improve site performance, and measure ad campaign effectiveness. You can disable cookies in your browser settings, though some store features may not work fully without them.

6 Data Retention

We keep your data only as long as necessary to fulfill the purpose it was collected for (order fulfillment, accounting and legal obligations), after which it is deleted or securely anonymized.

7 Your Rights

You may request access to, correction of, or deletion of your data, or object to its use for marketing purposes, by contacting us at the email below — we respond within 24–48 business hours.

8 Children's Privacy

Our store is not directed at children under 16, and we do not knowingly collect their data. If we learn such data was collected, we will delete it promptly.

9 Data Security & International Transfers

We apply reasonable technical and organizational measures to protect your data, though no electronic transmission or storage system can guarantee 100% security. Since we ship internationally, your data (such as a shipping address) may be transferred to suppliers and shipping partners outside your country to fulfill your order.

10 Changes to This Policy

We may update this policy from time to time. Any material change will be posted on this page along with the updated date.

11 Contact Us

For any privacy-related question: