Terms of service
Terms of Service
1 Introduction
These Terms of Service govern your use of the PAWLUXE online store and any purchase made through it. By accessing or using the site, you agree to be fully bound by these terms. If you do not agree, please do not use the store.
2 Business Details
Store Name: Pawluxe
Owner: Moatasem Madhoun
Location: Palestine
Website: pawluxe.world
3 Eligibility
You must be at least 18 years old, or use the store under the supervision of a parent or guardian, to complete a purchase. By using the store, you confirm that the information you provide is accurate and truthful.
4 Products & Pricing
- All prices displayed on the store are in US Dollars (USD) unless stated otherwise.
- We make every effort to display accurate product descriptions and images, though colors and details may vary slightly depending on your screen settings.
- We reserve the right to modify prices or discontinue any product without prior notice.
5 Orders & Payment
- When you place an order, you'll receive an email confirmation outlining your order details.
- We reserve the right to refuse or cancel any order for reasons including stock availability, pricing or description errors, or suspected fraud.
- Payments are processed through secure, licensed payment gateways; we do not store your card details on our servers.
6 Shipping & Delivery
Our store offers international shipping covering multiple regions worldwide. For full details on delivery timeframes and costs, please see our Shipping Policy.
7 Returns & Exchanges
The allowed return period varies depending on the nature of the product. For full details on return terms and timeframes, please see our Refund Policy.
8 Intellectual Property
All content on the store — including the logo, designs, text, and images — is owned by PAWLUXE and protected under intellectual property laws. It may not be copied or used without prior written permission.
9 Acceptable Use
You agree not to:
- Use the store for any unlawful or fraudulent purpose.
- Attempt unauthorized access to the store's systems or data.
- Post abusive content or content that infringes on others' rights through the store's communication channels.
10 Limitation of Liability
The store and its content are provided "as is" without warranties of any kind, express or implied. We are not liable for any indirect or incidental damages arising from use of the store or its products, to the fullest extent permitted by applicable law.
11 Governing Law
These terms are governed by and construed in accordance with the laws applicable in the country of registration (Palestine), without prejudice to any other mandatory legal rights you may have under the laws of your country of residence.
12 Changes to These Terms
We reserve the right to modify these terms at any time. Changes take effect immediately upon posting to this page, and continued use of the store constitutes acceptance of the revised terms.
13 Contact Us
For any questions about these terms:
Email: info@pawluxe.world
WhatsApp: +972 595 398 884
Working hours: Sunday–Thursday, 9:00 AM – 5:00 PM (Palestine time, GMT+2).
PAWLUXE © 2026